We are looking for a dynamic and customer-focused Customer Success Specialist to joint our team! You will be the first point of contact, addressing inquiries, resolving issues, and ensuring customer satisfaction. If you enjoy helping others, problem-solving, and delivering excellence service, this role is for you!
Responsibilities
• Maintain customer satisfaction during interactions
• Review and validate orders through entry process (automated) ; order processing
• Confirms orders to customers;
• Opens engineering change requests as needed
• Follows-up and review ECO information;
• Escalating issues to specialized teams
• Tracks orders with the planning and shipping team to meet customer needs;
• Product forecasts/alignment with protect revenue quota
• Authorizes the return of material; Resolving complaints or technical issues
• Completes orders for production made externally.
• Responding to customer inquiries via phone, email
Qualifications
• Essential – DEC in administration ou minimum 1 year of experience in a similar position
• Essential – Experience in a manufacturing environment
• Essential – Knowledge of the microsoft suite office
• Essential – Knowledge of an ERP system
• Essential – bilingualism (French & English)
• Asset – Knowledge of the EPICOR system
• Asset – Understanding of mechanical plans and drawings
...Nightingale Nurses is seeking a travel Nuclear Medicine Technologist for a travel job in Morristown, New Jersey. Job Description & Requirements ~ Specialty: Nuclear Medicine Technologist ~ Discipline: Allied Health Professional ~ Start Date: 06/09/2025~ Duration...
EVGMedia is always interested in adding freelance designers, editors, translators and writers to our database. EVG seeks experienced individuals who will work on an as-needed contract basis. EVG freelance writers editors are expected to have ample copy editing experience...
We are looking for a Biology Teacher for an international school located in Beijing. This is a full-time position starting in August 2025. About the schoolThis international educational institution is located in Chaoyang District of Beijing. It has top-notch facilities,...
...offTraining & developmentJob SummaryAre you searching for a Dance Instructor job in a fun environment? We've got the job for you!... ...children, with a Serious Fun twist and we need a super energetic teacher with some awesome Dance experience to bring to the program! If you...
...Summary The pharmacy team at Samaritan Health Services is looking for a Traveling Pharmacy Technician to assist pharmacists in medication preparation and labeling activities. Other duties include performing a broad range of technical support functions under...