Job Description

Student Affairs Student Ambassador

Penn State Brandywine is currently seeking to hire Penn State students to work as Student Ambassadors for its Student Affairs office. Reporting to the Student Activities and Recreation Coordinator, the Student Affairs Student Ambassador position will assist in carrying out Student Affairs initiatives including, but not limited to, New Student Orientation, Orchard Hall Welcome Crew, New Connections, Week of Welcome, Homecoming, Parents & Family Weekend, Open House, and Accepted Student programs. In addition, Student Affairs Student Ambassadors will staff the Student Union Building Welcome Desk, Student Affairs Reception Desk, and assist with other tasks to support Student Affairs.

Job Duties

New Student Orientation, Welcome Crew, New Connections, and Week of Welcome tasks may include:

• Assist incoming Penn State Brandywine students as well as their guests by introducing them to campus and its resources, leading conversations about the transition from high school to college and acting as a representative of the Pennsylvania State University.
• Responsible for facilitating small group discussion and activities on subjects including transition issues, involvement on campus, diversity and inclusion, health and safety, personal responsibility, and responsible decision-making.
• Responsible for presenting information to students on educational planning, including academic requirements, academic goal setting, academic integrity, and exploring academic majors alongside academic advisers.
• Serve as a resource and guide to new students and their guests throughout the NSO session.
• Work cooperatively within a team of fellow student leaders to accomplish tasks, respond to questions from students and guests about university life using personal experiences in a professional manner, and encourage students to establish meaningful connections with other first-year students.

Welcome and Student Affairs Reception Desk tasks may include:

• Answering questions and providing directions for students, staff, and campus guests.
• Answering telephone calls.
• Maintenance and signing out of game equipment.
• Selling tickets for campus events and trips.
• Distributing and collecting paperwork for Student Affairs.
• Other desk functions to be assigned.

When scheduled outside of the Welcome Desk, responsibilities include:

• Creation and distribution of marketing materials.
• Assisting with weekly programs.
• Sorting mail.
• Office maintenance and organization.
• Other support duties as assigned.

The Student Affairs Student Ambassador is a student leadership opening that challenges students in self-evaluation and reflection throughout their experience and develops a personal growth plan. Students in this position will gain improved work ethic, time management, collaboration, leadership, communication, and public speaking skills; have an opportunity to network with university staff; and gain an increased understanding of careers in higher education.

Student Affairs Student Ambassadors will be expected to always act in a professional manner and respect all individuals in our diverse university community. Student workers in this position are expected to read, understand, and adhere to established expectations, including a confidentiality agreement due to the sensitive nature of some Student Affairs services (e.g.: Counseling, food pantry access).

Requirements and Qualifications

• Current Penn State Brandywine Undergraduate Student enrolled in Fall 2025 Semester that has completed at least twenty-four (24) credits by the end of the Spring 2025 Semester and is in good standing with the University.
• Student Affairs Student Ambassadors must be able to be flexible and patient, as this can be a demanding and fast-paced working environment.
• Successful candidates must possess excellent communication, customer service, and organizational skills.
• Candidates must also demonstrate the ability to work on a team and multitask.
• The ability to use Microsoft Office Suite is required, and prior experience in office setting or in customer service is preferred.

This opening is part-time, up to 20 hours per week. For full consideration, please submit a completed application, resume and cover letter. Contact Tina Brackett-Wood ([email protected]) with questions.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.

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